Services · Maintenance & support

Look after what you've already built.

Monthly retainers for keeping software running smoothly — bug fixes, small features, monitoring, and the occasional fire.

What's included

A few kinds of ongoing work we take on.

Maintenance isn't glamorous, but it's what keeps your product trustworthy. We treat it like the real work it is.

Bug fixes & small features

The steady stream of small changes that keep a product feeling cared for instead of abandoned — sized to fit a monthly rhythm.

Monitoring & uptime

Alerts that wake the right person, dashboards you can actually read, and quiet weekends because the noisy stuff is filtered out.

Dependency & security updates

Keeping libraries, frameworks, and platforms current — so a security patch isn't a six-month project anymore.

Performance & clean-up

Small refactors, faster queries, and the slow paying-down of technical debt as we work through the backlog.

Documentation & runbooks

Writing down what was previously only in someone's head — so the next person to touch this code isn't starting from zero.

Quarterly health reviews

A wider look every few months — what's getting fragile, what's costing more than it should, what we'd quietly fix next quarter.

Every engagement also includes

  • A shared backlog you can see, comment on, and reorder
  • Clear response times for the things that count as urgent
  • A short monthly summary you can forward to your team
  • Flat monthly pricing — no surprise invoices, no per-ticket nickel-and-diming
  • An exit door whenever you need it — no long lock-ins
How we work

A simple monthly rhythm.

Most retainers run on a flat monthly fee with a clear scope. No surprise invoices, no per-ticket nickel-and-diming.

  1. 01

    Audit

    A short look at the codebase, the infra, and the open issues — so we know what we're signing up for.

  2. 02

    On-board

    Access, docs, and a shared backlog. We agree on response times and what counts as "urgent".

  3. 03

    Run

    We work the backlog week by week, fix things as they break, and keep you in the loop.

  4. 04

    Review

    A monthly check-in: what we did, what's coming up, and whether the scope still fits.

Tools we use

Whatever your team already uses.

We adapt to your tooling — the goal is to make us feel like an extension of your team, not a vendor with its own process.

Issue tracking
LinearGitHub IssuesJira
Monitoring
SentryBetter StackDatadog
Comms
SlackEmail
Code
GitHubGitLab
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Have a product that needs steady hands? Let's talk.

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